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Frequently Asked Questions

DMV
Failure to Appear
Failure to Pay Fine
Fines
Insurance
License
Suspension and/or Restriction
Registration/Smog
Court Dates
Identity
Photo Red Light
Out-of-County
Proof of Correction
Traffic Violator School
Warrants
 

The following questions and answers are provided for general reference and information only.  They do not excuse you from your obligation to contact the court or a DMV representative to discuss or review your specific problem or documents.  It is strongly suggested that you either call or make an appointment with the appropriate office to discuss your particular situation.
 

DMV

Why do different DMV offices treat the same case differently even if they are not supposed to?

DMV complies with the state Vehicle Code. DMV staff strive to use their best judgment in each situation to insure that the customer is assisted and that there is conformity with the Code.  Training, memos, and manuals have been established to provide consistent decisions. If inconsistent information is received, it should be brought to the attention of the DMV office manager. When you contact DMV, always obtain the name and telephone number of the person providing information to you.

Failure to Appear

What is a valid excuse for willful failure to appear?

A valid excuse should demonstrate that your failure to appear was not deliberate or intentional, including but not limited to the following:

  • military duty
  • jail incarceration
  • medical incapacitation

What proof for willful failure to appear should I bring to court?

You should provide documents to demonstrate that your failure to appear was not deliberate or intentional, including but not limited to the following:

  • military orders
  • sheriff’s booking or jail release papers
  • medical excuse from a doctor or hospital

If I failed to appear in court, how can I have my matter placed on calendar?

You must bring photo identification to the court and request that a court date is set for your case.

Will I be put in jail if I failed to appear?

You will not necessarily be jailed for your failure to appear. Contact the court to determine the status of your failure to appear and for information on how to proceed.

Failure to Pay Fine

What will happen if I have failed to pay my fine?

Failure to pay your court ordered fine may result in the total amount due, plus an added penalty for failure to pay, be forwarded to an outside collection agency.  In addition, the Department of Motor Vehicles will be notified of your failure to pay and request a suspension of your driving privilege.

If I have a failure to appear/failure to pay, can I make payments and still keep my driver’s license while I’m making payments?

The answer to this would depend on the charges. You can make payments on a failure to appear and keep your license. On a failure to pay, you must pay in full in order to keep your license from being suspended.  Contact the Court for the status of your case.

Fines

Are there any alternatives to making fine payments?

Yes. You may pay the fine in full or get a court order to participate in the sheriff’s work program, work furlough, home detention, or perform community service through the alternative sentencing program.

Is there any reduction in fines/fees for citations, DMV fines/fees, or DUI school fees if I am a person of low income or indigent?  If not, why not?

You may set a court date to appear on your case(s). Only a judicial officer can grant any reduction in fines.  At the time of hearing, bring all paperwork that describes your financial condition.  Fees for the DUI school are set and collected by the school.  The judicial officer does not have the power to waive these fees.  Contact the school to set up a payment plan.

Will I be put in jail if I get a ticket and cannot pay?

No.  If you receive a ticket and cannot pay in full, you may request monthly payments.  You may also request a court date and appear to request community service, sheriff’s work program, or home detention.

Insurance

What is valid proof of insurance?

Valid proof of insurance may be any one of the following:

  1. A photocopy of the official card issued by an insurance company showing

    name of the insurance company

    policy number

    effective (beginning and ending) dates of the policy (policy must be in effect at the time of violation)

    name of defendant or vehicle information (must match person or vehicle listed on the citation)

  2. A photocopy of the actual insurance policy providing all of the above information
  3. A statement on insurance company letterhead providing all of the above information

How much will I be fined on an insurance violation?

If you have had a previous ticket for lack of insurance and have not obtained any form of insurance coverage, the full amount of the fine will be imposed on your new ticket.

If you purchased insurance after the date of the violation and have no previous tickets for driving without insurance, you may qualify for a reduction in the fine amount. Contact the Court for specific fine information.

If you have prior insurance convictions, the fine can be increased.

If you had insurance but did not have proof of insurance in your vehicle at the time of the violation, a $10 proof of correction will be imposed.

Can I get insurance if I do not own a car?

Contact an insurance agent to determine what type of insurance coverage is available .

License

Do I need proof of insurance to get a driver’s license?

You do not necessarily need proof of insurance to obtain a driver's license.  Vehicle Code section 16020 requires every driver and owner of a motor vehicle to establish and have evidence of financial responsibility in the vehicle at all times.

Proof of insurance is required to register and/or renew your vehicle registration and it is usually required to clear a driver’s license suspension or revocation.

How long is an out-of-state driver’s license effective? Does it matter if I am a student or in the military?

  1. An out-of-state license is valid until expiration or until you become a resident of California. Evidence of California residency includes the following:
  • employment in the state
  • a California address where you are registered to vote
  • a California homeowner’s tax exemption filing
  • resident tuition payment at a California college or university
  1. You are allowed to drive in California with an out-of-state license for 10 days from the date you establish residency
  1. An out-of-state resident who becomes a student in California is not required to obtain a California driver’s license

  2. Military personnel must have a valid license in some states. It may be in their home state if California residency is not established. This does not apply to dependents or retirees.

  3. Military personnel are exempt from securing a California driver’s license when operating U.S. government vehicles in the course of their duties. However, this does not apply if the vehicles operated require commercial endorsements.

  4. A member of the U.S. armed forces under the age of 18 has up to 60 days from initial entry into California to apply for a California driver’s license or a nonresident minor’s certificate.

What is a restricted license and how can I get one?

When your driving privilege is suspended, a restricted license allows you to drive under specific conditions, such as to and from employment, a DUI program, a medical appointment, or during the course of employment.

Restrictions can be court ordered when:

  • the driving record is clear (no other action such as a suspension or revocation exists), and
  • the Vehicle Code states that a restriction is available from DMV or by court order

The Court says I am clear but DMV will not give me my license. How is this possible?

There are two possibilities:

  • the documentation from the Court has not yet updated the DMV record, or

  • a new action or some other action which the court is not aware of may exist

Suspension and/or Restriction

What do I have to do to get my driver’s license back once my suspension is over?  Is my driver’s license automatically valid or do I have to do something?

The answer to this question depends on why your driver’s license was suspended or revoked.  Before you can get your license back, DMV may require:

  • proof of insurance
  • fees
  • DUI program completion certificate (on a DUI)

Suspended:  Your license is still valid if it has not expired.

Revoked: Your license is not valid regardless of expiration date. You must re-apply and pay for a new driver's license.

If your license was suspended because of medical reasons and you surrendered your license, DMV will issue a temporary license and send your regular license shortly thereafter.

Can I get a limited license to drive to and from work if my regular license is suspended? If so, under what circumstances?

It depends on why your driver’s license was suspended. Some restrictions are allowed for financial responsibility, administrative per se, driving under the influence, and driver safety suspensions. A restricted or limited license is granted only when permitted by the Vehicle Code.

The court restricted my license. What do I need to do to have DMV issue a license to me, and how long is the restricted license good?

The answer to these questions depend on the reason for the action against your driver’s license. If the court has authority to grant the restriction, it is valid if there are no other actions against your driving privilege. You must meet DMV requirements for the restrictions to be granted.

In some cases where DMV is not involved and the Vehicle Code authorizes a court restriction only, the court may retain the driver’s license and/or send it to DMV.

Can I get a license in another state if my license is suspended in California and I move out of state?

California and all other states participate in the "problem driver pointer system" (PDPS). When you apply for a driver’s license in another state, the system alerts them to any action against your driver’s license in other state(s). It is up to the state where you have applied to issue you one of its licenses.  They may not issue you a license until the action is cleared. You must contact other states for specific rules pertaining to that state.

How many points can I have within 1/2/3 years before my license is suspended?  Is this automatic or will DMV take the number of miles I drive a year into account?

A moving violation or traffic accident for which you are responsible is given one point.  DUI, reckless driving, driving on a suspended license, and other major violations are given two points per incident. Your driving privilege will be suspended if you accumulate 4, 6, or 8 points within the respective 1, 2, or 3 year period. 

Points are counted from the date of violation and generate suspension and revocation actions. As soon as you receive notification of an action, contact DMV. You will have an opportunity to request a hearing to contest the action based on the evidence on record.

After being designated a habitual traffic offender, what do I have to do to get my license back?  How long is my license suspended or revoked?

A person designated a habitual traffic offender when convicted of a third or subsequent DUI, or a DUI with a prior felony DUI, can get his/her license back at the end of the DUI suspension or revocation.

When negligent operator status is acquired because of four or more violation points in 12 months, a person is designated as a habitual traffic offender and must abide by the prescribed suspension or revocation term of up to one year.

A person designated a habitual traffic offender when convicted of vehicular manslaughter while DUI, loses his/her driving privilege for a period of three years from the date of conviction.

Registration/Smog

How do I take care of a registration violation if I cannot smog my vehicle?

If you receive a citation because your vehicle is not registered properly and you know it is because the vehicle cannot pass the smog check, immediately contact the Bureau of Automotive Repair (BAR) at 1-800-952-5210 for information.

If you receive a citation because your vehicle is not registered properly and you know it is because of economic hardship, contact the BAR for an application to determine if you qualify for financial assistance. If you qualify, you may be eligible for up to $500 for smog repairs.

Under what circumstances, if any, can I register a car without passing the smog check?

The law provides for the following exemptions:

  • 1973 and older year model vehicles
  • "title only" or "transfer only" applications
  • vehicles being transferred for the purpose of being wrecked or dismantled
  • motor driven cycles and motorcycles (the California Air Resources Board requires inspection of emission labels for all 1998 and newer off-highway motorcycles and all-terrain vehicle with an engine displacement of 90 cc or more)
  • any two-cycle powered vehicle or any two-cycle vehicle
  • implements of husbandry
  • diesel powered vehicles
  • forklifts
  • horseless carriages and historical vehicles
  • vehicles altered prior to August 31, 1969, to use a fuel other than gasoline or diesel
  • special construction equipment (excluding dump trucks)
  • vehicles of a body type that present prohibitive inspection problems as determined by the Bureau of Automotive Repair
  • cranes
  • concrete/transit mix/cement mixers
  • golf carts
  • street sweepers
  • any vehicle powered solely by electrical energy (solar power is considered electrical)
  • heavy duty vehicles weighing 14,001 unladen pounds or more and powered by natural gas

Does it matter how much (smog) repairs would cost?

If it appears as though the cost of repair will be more than the worth of the vehicle, or if the cost is not affordable, a smog check vehicle retirement program, operated by the Department of Consumer Affairs, is available to owners who want to consider "retiring" a vehicle. Call 1-800-952-5210 for specific program information and an application.

How do I qualify for exemption (from too costly smog repairs)?

Information on financial assistance is available toll free from the Bureau of Automotive Repair. Call 1-800-952-5210.

Court Dates

When is my court date?

The court will mail a courtesy notice to you at the address shown on your ticket.  The notice will contain court date information. If the address on your ticket is incorrect, you are still responsible for contacting the court by the date listed at the bottom of your citation (your date to appear). If you have not received a courtesy notice within 1 week of your date to appear, contact the court at (916) 875-7800.

Can I set a court date for a relative?

No, if the relative is over the age of 18 years.

Yes, if you are the guardian of a relative under the age of 18 years.

Can I appear in court for a relative?

You can appear for a relative for the limited purpose of informing the court why that relative is not available to appear on the court date set.  The court has discretion whether or not to accept the excuse and set a new date.

Can I get an abstract for DMV if I come to court?

Yes, after your case has been heard and you have complied with court orders and the necessary paperwork is completed.

Who will be the judge in the department hearing my case?

Judicial hearing schedules are prepared in advance but are often modified depending on the needs of the court.  For that reason, the judicial officer who will be hearing your case may not be known until the actual day of hearing.

Will the law enforcement officer who cited me be in court at my first appearance?

No.  The officer is not required to appear unless you plead not guilty and the trial has been set.  If a trial is set, a subpoena will be issued for the citing officer to appear.

Identity

I got a ticket that really belongs to someone else. How do I clear it?

If you believe that you have received a citation or notice from the court in error because someone else used your name or other identification, you should personally go to the court with your photo identification and request a false impersonation investigation. If you are unable to personally appear at the court, contact the court by mail or phone and request that the necessary paperwork is mailed to you. Complete the forms and return them to the court for follow-up. 

If you received a ticket that resulted in a conviction, contact the appropriate court immediately. Do not contact DMV. If an error has been confirmed, the court will notify DMV on the appropriate form to remove the conviction from your record.

Photo Red Light

How does the photo red light system work?

The following will occur when the light turns red at a signal controlled intersection with a red light photo system has been installed:

  • a photo is taken of the front of the vehicle and front license plate when the vehicle’s speed and position trip a sensor located before the intersection
  • a photo is also taken of the driver when the vehicle enters the intersection on a red light

The photo information is submitted to law enforcement through an automated records database and a citation is mailed to the registered owner of the vehicle.

Out-of-County

Can I take care of a ticket in Sacramento that I received in another county?

You must clear the ticket in the county where it was issued.  In some cases, the ticket can be cleared without your personal appearance by paying the bail.  Contact the court in the county where the ticket was issued to see if this is possible.

Proof of Correction

Why is there a $10 proof of correction fee when the officer said there would be no fee?

The $10 proof of correction fee is statutory (Vehicle Code section 40611) for all correctable violations.

How do I clear a correctable violation?

Correct (fix) the violation, and then contact the law enforcement agency that issued the citation to arrange for an officer to verify and sign off on the correction. Present the signed verification to the court and pay the proof of correction fee to clear the violation. 

Am I responsible for an equipment violation on a car I am driving that is not mine?

Yes, unless the ticket is issued in the name of the registered owner of the vehicle you are driving.

What if I have sold the car that was cited for an equipment violation or it is inoperable?

If you have sold the car or it has become inoperable, you must set a court date to appear and provide proof of sale or inoperability to clear the ticket. You should support your case with any relevant paperwork.

Traffic Violator School

Do I qualify for traffic violator school?

A list of requirements to qualify for traffic violator school is available on the court’s automated voice system. Dial (916) 875-7800 to access the system and listen to the requirements.

Does the TVS fee I pay the Court cover the cost of traffic violator school (TVS)?  How much does TVS cost?

No. The amount paid to the court includes a statutory $24 TVS fee and a $7 fee that is collected by the court but paid directly to the agency which administers the TVS program for the court. Traffic schools also charge a separate tuition that includes the cost of your completion certificate. The amount of tuition varies from school to school. Call the school of your choice for the exact amount of tuition. Home Study/Internet courses are also available.

Can bail be lowered if I want to go to traffic school?

Usually not. But if you provide proof of financial hardship, the court in its discretion may lower the bail amount.

Will traffic school keep a ticket off of my record?

Yes, if you attend and complete a licensed traffic school program and submit a completion certificate to the court within the time allowed. This will keep a point off your record.

Warrants

How many warrants do I have?

Contact the court at (916) 875-7800 or the warrant division of the Sacramento Sheriff’s Department to obtain warrant information.

Why was I not notified of the warrants on my record?

At the time a warrant is issued, a notice is generated and mailed to the address on record. If the address is not correct, the notice will be mailed to the wrong address and returned as undelivered.

Do I have to wait and be arrested on a warrant and go to jail?  Is there a way to clear the warrant by phone or mail?

Most traffic warrants can be cleared by paying the amount due by mail or by appearing in court. If you know that you have an outstanding warrant, do not wait to be arrested. Contact the court for information on how to clear it.